Generative artificial intelligence (GenAI) has the potential to help Indian workers save 51 million hours a week by 2026, a study by learning company Pearson has said.
Generative AI can boost workplace productivity by helping workers deal with their routine and repetitive tasks that often take up their day and lead to burnout, according to the latest instalment of Pearson’s Skills Outlook series, ‘Reclaim the Clock: How Generative AI Can Power People at Work’.
The top five work tasks with the most hours saved by GenAI by 2026 in India, as per the study, are: promoting products, services, or programmes (4,386,799 hours); collecting data about consumer needs or opinions (3,874,794 hours); developing marketing or promotional materials (3,513,913 hours); identifying business or organizational opportunities (3,219,578 hours) and explaining technical details of products or services (3,095,700 hours).
Other tasks where considerable time can be saved using GenAI include maintaining current knowledge in area of expertise; maintaining operational records; communicating with others about operational plans or activities; examining materials or documentation for accuracy or compliance; and evaluating the quality or accuracy of data.
By augmenting basic tasks with generative AI, companies and their workers can reallocate time to focus on high-value work that humans do best such as strategic thinking, collaboration, decision-making, innovation, problem-solving, empathy, and leadership, the Pearson report said.
“In nearly every workplace, people spend their day on common, time-consuming tasks that eat away at productivity or their work-life balance,” said Oliver Latham, vice-president of strategy and growth for Pearson Workforce Skills. “If those tasks could be augmented with generative AI, employers and their workers could reallocate time to the things that need a more human touch and mean more to their customers,” he said.
